Good-bye Summer 2009...

Whew... that was it?

I'm glad really... fall is always a fresh start.

It has been a summer filled with a lot of fun times with my wonderful friends.
It has also been a summer where I ran into a bit of bad luck lol. I cracked a rib (which affected my ability to work for six weeks. Sometimes the pain was manageable, other days I would have to cancel the remainder of my day after my first session.), and I lost my third iPhone (unfortunately, once you go iPhone, you just can't go back..lol)

I did a lot of self-reflection and I thought a lot about my work.

I went through a phase of having difficulty getting into my work "mode". It wasn't necessarily that my job was "bothering" me... more-so - now that I work on my own and don't really talk to many other girls who are involved in the industry (other than a small handful of friends), I guess I started to feel a bit pulled in two different directions. When I worked in spas, the majority of my friends were co-workers. Over the past year, I became a bit more of a social butterfly, finding some amazing friends in the "real" world. A lot of these friends don't know what I do for a living... and I guess I found it difficult to lead a "double-life".

One of my biggest self-admitted personality flaws is the fact that I can get passive avoidant. I became very passive avoidant with my work. I did not do a good job in replying to e-mails in a timely fashion or getting back to the flood of voice mails I would get on a daily basis. I knew damn well that I wasn't doing my best in being on-top of the communication side of my job... The perfectionist in me would beat myself up over it... but the passive avoidant side of me didn't want to think of the ways in which I had done a poor job... So I just stopped checking my e-mails... I didn't want to see the unread message count... For this, I sincerely apologize. There's no real excuse and it was extremely unprofessional of me... I realize that many people took a lot of time and put a lot of thought into writing me, genuinely wanting to meet me... and I did not give them the respect of replying. I am sorry and I want you to know that I genuinely appreciate your notes and I will read every single one of them, (even though it may be too late to matter). I promise you that any notes that I receive to my e-mail account will be answered within 24 hours from here-forth.

Matt is my phone receptionist. He is also one of my best friends. Deciding to get him to handle my same-day appointment booking and getting him to answer my phones while I am working has made my life easier and helped me improve my level of customer service). It also makes me feel safer as he is in constant contact with me throughout my working day.

I'm trying to set a more structured schedule for myself. It's difficult to operate professionally when everything is flexible. Set start and end times help. Going into work whenever I feel like it isn't a good method of operating for me.

I realize a lot of people might have taken personal offence or might have thought that I was avoiding them... That is not the case.


So I want to apologize to anyone I might have irritated over the past little while. I can and will do better.